Restaurant News & Info Blog

Many pizzerias faced the challenge of delivering their beloved triangles of flour filled with love and cheese at the doorsteps of their pizza-lovers. As people were under lockdowns and still adhering to the government-mandated social distancing rules, pizzerias had to turn to third-party delivery apps. But did that work in their favor? Let’s see.

Rather than investing in improving the curb appeal, restaurants are spending their time and money on technological solutions to give their customers a smooth digital dining experience. Gone are the days when people used to stand and wait in long queues to get their food—no more line because everything is ‘online’!

People usually perform extensive research before making the right purchasing decisions. When it comes to food, people are even pickier—they look for reviews and judge restaurants based on their online presence before they place an order. One important factor determining whether or not they will eat at your food joint is the online menu.

Not active on social media? You might be missing out on a huge customer base. If you have a food business, you should be the first to create a profile on popular social channels, including Facebook and Instagram. You might have come across those 30-second reels on Instagram that show melted chocolate oozing out of a cake or freshly-baked pizza with some mozzarella cheese trickling out. Makes you want to click the link and order some right there and then, doesn’t it?

An increasing number of people are now opting for home delivery services as they don’t feel safe stepping out of their houses in the post-COVID world. To that end, every business—regardless of its size and scale—is offering online order services. You can also leverage this trend to take your QSR (or any other small business where a quick order and print takeout solution is needed) to a whole new level of success.

The global pandemic wreaked havoc on the entire restaurant industry. Many food joints had to put their shutters down, and one out of every four restaurant employees lost their job. However, as COVID-19’s stronghold weakened, it made way for the restaurants and food joints to partially resume their operations after a long inactivity period. Of course, things were not as normal as they used to be in the pre-pandemic age, and restaurants had to find new ways to adapt to the socially-distanced manners of operations. The recent trend of home deliveries and takeaways demanded new IT solutions—such as mobile printing—as the more traditional solutions were designed for dine-ins and table service.

In this digital age, having an online presence is not just important for a business, it is necessary! Without one, it can be tough to survive (let alone thrive) in today’s competitive marketplace. Your restaurant business is no exception! Embrace the digitalization and transition into online food ordering now!

Retaining Customers Online - 5 Things Restaurants Should Try Out Right Now

Every new year, people expect their favorite restaurants to go through an update. It could be an addition of a new dish or a complete makeover. However, in 2021, the old proverb “new year, new me” has received a new meaning. Why do we say that? Well, because of the ongoing global pandemic that impacted our lives earlier last year and still has not gone away!