Changes That You Must Make to Your Online Food Ordering System in 2021

Every new year, people expect their favorite restaurants to go through an update. It could be an addition of a new dish or a complete makeover. However, in 2021, the old proverb “new year, new me” has received a new meaning. Why do we say that? Well, because of the ongoing global pandemic that impacted our lives earlier last year and still has not gone away!  

Because of the increasing fear of the contagious covid-19, the “updates” we talked about do not only mean a new logo design or a fancier decor. This year, restaurants should be focusing on ways to be fit for people to visit them as the coronavirus has decided to stay and even brought its brother (the new strain) along with it. 

In this blog, we will be highlighting some of the changes the restaurants MUST make to their online food ordering systems to get plenty of orders even amidst the ongoing global pandemic and enhance the safety of their customers. 

1. Cashless payments 

As “hands free” has become the new normal, many restaurants are gravitating to cashless payments. To avoid any physical touch through the give-and-take of money, you should also scrape the cash on delivery option. You can offer your customers e-wallet choices, instead, as an alternative, or they can simply make payments by swiping their cards. 

2. Contactless food deliveries 

Adhering to social distancing rules, you should resort to contactless deliveries, which your customers will definitely appreciate considering the current scenario. You can train your delivery personnel to drop the food at the specified spot and leave rather than waiting for the customer to pick it up. This will ensure that neither of the two come in contact with each other. 

3. Creating “work from home” combos 

With the remote working culture on the rise, you can modulate your food menus accordingly to include combos that are perfect to munch on while working. You can even create a whole section in your menu solely for people who are working remotely. 

4. Encouraging healthy food choices 

While you should incorporate “work from home” dishes in your food menu, you should also make sure that there are healthy options that do not put people at risk of obesity or other ailments. Also, as people are [metaphorically] locked inside their homes, you should encourage healthy eating that helps them steer clear of excess fat and improves their immunity. 

The final word

These are the four fundamental changes that you must make to your online food ordering system. This will showcase your concern for the customers and improve your brand image as you will be perceived as a restaurant for whom customers’ safety is paramount.  

If you are looking for a reliable yet straightforward cloud-based custom online ordering and print solution for your local takeout restaurant, mom and pop pizza shop, deli and sandwich shop, food truck and snack bar, bakery, and coffee shop, or any other food business, trust EatBeat.com. Contact us to learn more.