Why Are Mobile Printing Solutions Essential to Restaurants in the Post-Covid Age?

The global pandemic wreaked havoc on the entire restaurant industry. Many food joints had to put their shutters down, and one out of every four restaurant employees lost their job. However, as COVID-19’s stronghold weakened, it made way for the restaurants and food joints to partially resume their operations after a long inactivity period. Of course, things were not as normal as they used to be in the pre-pandemic age, and restaurants had to find new ways to adapt to the socially-distanced manners of operations. The recent trend of home deliveries and takeaways demanded new IT solutions—such as mobile printing—as the more traditional solutions were designed for dine-ins and table service. 

A surge in home deliveries and takeouts

Adhering to the government-mandated health measures, many people confined within their homes rely on food deliveries and takeaways. The surge in home deliveries is a collaborative effort—not only are the customers demanding it, but the restaurants are willingly increasing their food delivery services because they know this is the only key to staying afloat in this physically-distant world.     

How can mobile printing help your restaurant?  

Mobile printing can be of massive help to your restaurant and save you from committing off-putting errors while handing out orders to your customers. 

As mentioned above, many employees have been laid off due to the pandemic. This dynamic of fewer employees and plenty of orders is just not sitting right, and restaurateurs struggle to keep up with the inundation of orders. They find it hard to integrate their orders with the point of sale (POS) or restaurant management systems. This integration allows the kitchen and food prep area to receive orders automatically, and workers do not have to keep running to take each order to the kitchen and take the food from the kitchen to the customers. 

Manually submitting orders to the kitchen and taking the prepared food to the customers’ table would have been possible in the pre-pandemic restaurants with sufficient workers to do the running part. However, this is highly impractical now that only a handful of employees do the job. 

And this is where mobile printing comes in handy! 

Not only is mobile printing valuable to these operations, but it also ensures that orders are ready on time to keep the customers happy. The thermal label printers can be integrated with your restaurant’s systems, and workers can prepare labels with customers’ order details to ensure the proper items are packed as ordered by the customers. Additionally, integrated mobile printing solutions will also allow your staff to send the print command from their smartphones and laptops, which will minimize delays and errors. At the same time, it will boost the restaurant’s brand image, and it will be perceived as a professional and efficient food joint.   

Mobile printing solutions are also helpful for curbside pickups as they will enable the servers to take orders using their devices, give receipts, and accept payments—of course, with all the health measures in mind. This will save the customers from standing in queues at walk-up windows.  

Customer satisfaction and optimum efficiency are the two goals of every restaurant, and mobile printing is the only answer to delivering the tastiest food and an enhanced and hassle-free eating experience. If you are looking for a reliable cloud-based mobile printing solution for your restaurant, trust EatBeat.com. Contact us today to learn more.